Untitled
V A Shiva Inventor of EMAIL
EMAIL: VASHIVA@MIT.EDU
 
Inventing EMAIL 1978-1981
In the Summer of 1978, V. A. Shiva Ayyadurai (Ayyadurai), then a sophomore in high school was accepted to a gifted students summer program at the prestigious Courant Institute of Mathematical Sciences at New York University, in a program to educate America’s finest youth on computer programming. In the Fall of that year, he was offered a position as a research scientist at the University of Medicine and Dentistry of New Jersey (UMDNJ) to develop the world’s first EMAIL System. After three years, Shiva, then only 16, not only built the first EMAIL system but also received the first U.S. Copyright for E-MAIL, and went on to be recognized by the Westinghouse Science Talent Search for this innovation, at a time when few knew of the value of EMAIL.
 
 
V. A. Shiva Ayyadurai, Dr. EMAIL, Inventor of the World's First EMAIL System
 
Learning Programming as 13-year old @ NYU Distinction, 1978
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: NYU Distinction, 1978 It all began in the Summer of 1978, when Shiva got accepted into a gifted student’s program to learn Computer Science at the Courant Institute of Mathematical Sciences at New York University. The program was started by Professor Henry Mullish, a visionary, who recognized the importance of training America’s finest in programming of software and computers. This was an intensive 8-week program. All programming was done on old punch cards. Shiva graduated with Distinction and was one of the youngest of the entire group of 40 students who were accepted from across the United States. He also won a special Computer Arts award for artwork he developed using ARTSPEAK, one of the earliest computer graphic languages.
 
First EMAIL System, 1980
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: First EMAIL System, 1980 This article appeared in the West Essex Tribune entitled “Livingston Student Designs Electronic Mail System”on October 30, 1980.

Shiva Ayyadurai, 16, then a senior at Livingston High School developed the EMAIL system as a part of an Independent Study Program. Each day he traveled nearly 30 miles to the University of Medicine and Dentistry of New Jersey’s campus in Newark, NJ to develop this EMAIL system, which converted the paper mail system used by doctors to send memos interdepartmentally. The system served to interconnect the two other locations of UMDNJ at Piscataway, NJ as well as New Brunswick, NJ. This system was the precursor to modern systems such as Gmail, Hotmail, Yahoo and others.
 
Westinghouse Award Entry, 1981
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: Westinghouse Award Entry, 1981 This is the original of the Westinghouse Award Entry that Shiva submitted to the Talent Search Committee in 1981. This is a must read for history aficionados. The review of this document is what was used to determine the issuance of the Westinghouse Science Talent Honors Award.

Skimming it is looking back at history. It was type written with an architectural of the first EMAIL system done by hand! Programs like Powerpoint, Adobe, etc. did not exist then.
 
Westinghouse Award, 1981
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: Westinghouse Award, 1981 The Westinghouse Science Talent Search, now known as the Intel Science Talent Search, according to Wikipedia is “…is a research-based science competition in the United States for high school students. It has been referred to ‘the nation's oldest and most prestigious’ science competition, and the Westinghouse/Intel awards have been referred to as the ‘Baby Nobels.’”

In 1981, V. A. Shiva Ayyadurai was recognized for “The Software Design, Development and Implementation of a High-Reliability Network-Wide Electronic Mail System.” This system was the first of its kind. While Shiva himself said, “… I had no idea what I was developing, except that I just loved programming, writing code and was excited at seeing an EMAIL being sent from one person to another.” The reviewers of the Westinghouse Science Talent Search clearly knew the value of Shiva’s EMAIL innovation nearly 30 years ago.
 
MIT Tech Talk, 1981
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: MIT Tech Talk, 1981 The incoming Class of 1985 to MIT entered in the Fall of 1981. Shiva was one of the 1,040 students who MIT accepted that year. The front-page article in Tech Talk, MIT’s official newspaper highlighted the work of three incoming students. One of them was Shiva.

Clearly, where many are so accomplished entering an incoming class, to highlight the EMAIL innovation , MIT obviously knew of the importance of EMAIL. Shiva went on during his few years while at MIT to consult as a Research Fellow for UMDNJ to continue additional work on the first EMAIL system he pioneered.
 
First U.S. Copyright for EMAIL, 1982
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: First U.S. Copyright for EMAIL, 1982 In 1982, the U.S. Copyright Office issued TXu-111-775, the first Copyright for EMAIL, to Shiva Ayyadurai. At that time, the only protection available for software was through Copyright. The U.S. intellectual property laws, at that time, treated software similar to music, art or literary work. The original Copyright application was submitted in 1980, following completion of the E-MAIL software, two years after Shiva began its development starting in 1978.

This was the first system of its kind offering an easy-to-use user interface, highly reliable and network-wide. It was developed in an environment for use by medical doctors and their assistants to transport electronic mail, as a replacement to their then paper mail system.
 
COMAND, 1982
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: COMAND, 1982 Dr. Leslie Michelson, Ph.D., a former physicist was Shiva’s great mentor. He was, as Shiva recalls, “…brilliant and could write so well.” Dr. Michelson recruited Shiva to be a Research Fellow in his Lab after hearing about his impressive work and results at the NYU Summer program. He gave Shiva his first paying programming job in the Fall of 1978. He earned $1.25 per hour. The screen you see on the left was the size of the display that one had to work with. If you look closely, you can see the world’s first E-MAIL systems user interface.
 
EMAIL User's Manual Copyright, 1982
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: EMAIL User's Manual Copyright, 1982 Every software system needs a User’s Manual, so did the world’s first E-MAIL system. At that time, Shiva was everything on the project: software engineer, network manager, project manager, architect, quality assurance AND technical writer.

The User’s Manual for which he received Copyright TXu-108-715 was also tested. He wrote and updated multiple versions based on feedback from his user base of doctors. It had to be easy-to-read and clear.
 
EMS Copyright, 1984
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: EMS Copyright, 1984 In 1984, the U.S. Copyright Office issued TXu-169-126, the first Copyright for EMS (E-MAIL Management System), to (V.A.) Shiva Ayyadurai. The E-MAIL copyright had been awarded to Shiva two years earlier. This copyright recognized his additional contribution for creating all the internal tools needed by system administrators to maintain E-MAIL and messages long-term, e.g. archiving, password management, etc.

Even in 1984, the only protection available for software was through Copyright. The U.S. intellectual property laws, at that time, treated software similar to music, art or literary work. The original Copyright application was submitted in 1980, following completion of the E-MAIL software, two years after Shiva began its development starting in 1978.
 
U.S Patent: Relationship Management System and Method using Asynchronous Electronic Messaging, 2003
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: U.S Patent: Relationship Management System and Method using Asynchronous Electronic Messaging, 2003 This patent was awarded in recognition for Shiva’s unique contribution to create a holistic and integrated system for electronic management of on-line relationships through the use of ANY asynchronous electronic messages, including E-MAIL. This broad patent was issued after considerable deliberation by the USPTO.

Shiva, at one point, was asked to appear in Washington, DC at he USPTO to explain aspects, given the broad protection for all asynchronous messaging he was seeking. Finally, the USPTO granted the patent on its unique merits.
 
U.S Patent: System and Method for Content-Sensitive Automatic Reply Message Generation, 2004
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: U.S Patent: System and Method for Content-Sensitive Automatic Reply Message Generation, 2004 In 2004, over 20 years, after creating the worlds’ first EMAIL System, Shiva was issued U.S. Patent #6,718,368 for the inventing a method for automatically analyzing EMAIL and formulating a response. This patent was issued to Shiva’s company General Interactive, LLC, which developed the product EchoMail. EchoMail became the leading application for intelligent EMAIL analysis, sorting and routing used by such companies as Hilton, QVC, Citigroup and others.

The patent enabled the automatic and adaptive retrieval of information from a database while enabling the transmission of reply messages based on content of a received message.
 
U.S Patent: Filter for Modeling System and Method for Handling and Routing of Text Based Aynchronous Commmunications, 2004
Dr. EMAIL: V. A. Shiva Ayyadurai, Inventor of Email: U.S Patent: Filter for Modeling System and Method for Handling and Routing of Text Based Aynchronous Commmunications, 2004 This patent was awarded to Shiva for developing a unique method to route incoming text-based asynchronous communications. The system applied pattern analysis methods of Feature Extraction, Clustering and Learning, deploying a hybrid and integrated systems model of nearly 19 different technologies in a unique frame work.
Upcoming Events
EMAIL and Social Media
MIT, Cambridge, MA, June 1, 2010

Are You Answering Your Customers?
Hilton, Chicago, IL August 3, 2010

Discover How EMAIL Helped Calvin Klein Run One Of The Most Powerful and Compelling Campaigns
Hyatt, Honolulu, HI October 23, 2010

Toyota and EMAIL. Connecting the Dots
Wyndham, Austin, TX, December 5, 2010

Managing Inbound EMAIL
Sloan School, MIT, February 17, 2011

Crisis Management
Stanford, Palo Alto, CA, March 7, 2011

EMAIL and Social Media
Sao Paolo, Brazil, May 15, 2011

Are You Answering Your Customers?
Shanghai, China, July 26, 2011




 
Past Events
EU Conference: Artificial Intelligence:
How to Increase Banking Business and Open New Dialogue with On-line Customers
Address: E-Business Strategies for CRM
Realvision Vicenza e NTI UK Italia, Vicenza, Italy, June 2001

Pre-Conference Lecture, E-Mail2001 @ MIT Conference
Keynote Address: The Pulse of the Industry
Becton, Dickinson and Company, Franklin Lakes, New Jersey, May 2001

Nothing But New Forum at Fidelity Center for Applied Technology
Keynote Address: EMAIL Marketing Strategies
Fidelity Center for Applied Technologies, Boston, MA, April 2001

E-Mail2001@MIT Conference: Intelligent Life
Keynote Address: The Corporate Nervous System
MIT University Park Hotel, Cambridge, MA, January 2001

Southern India E-Commerce Conference 2000
Keynote Address: EMAIL = E-Commerce
Advertising Club of Madras, Chennai, India, December 2000

Le Potenzialita del Marketing On-line in Italy
Keynote Address: Marketing On-line in Italy: How It Can Be Done
Brodeur Image Time, Milan, Italy, December 2000

2000 General Motors Dealer Summit
Keynote Address: eCRM - How EMAIL Helps Your Business
Maritz Performance Improvement Company, Scottsdale, AZ, October 2000

Producing Sales in Call Centers
Keynote Address: Implementing Interactive Web
Institute of International Research, Washington, D.C., June 2000

Measuring and Managing the Quality of EMAIL Response
Keynote Address: Using Automated Systems to Improve EMAIL Response
InfoCast, San Francisco, CA, May 2000

JCPenney Internet Day
Keynote Address: EMAIL - The Ultimate Relationship Builder
JCPenney, Huston, TX, May 2000

Annual Investment Conference for Private Companies
Keynote Address: Electronic Customer Relationship Management
Massachusetts Software and Internet Council, World Trade Center, Boston, MA, April 2000

Innovators Breakfast Series
Open Discussion: The eCRM Problem
Massachusetts Institute of Technology, New York Academy of Sciences, New York, NY, April 2000

Innovators Breakfast Series
Open Discussion: The Power of EMAIL - Brand Loyalty in Real Time
Massachusetts Institute of Technology, National Press Club, Washington, D.C., April 2000

American Express, Naples Conference
Keynote Address: Electronic Customer Relationship Management
American Express, Naples, FL, March 2000

American Express, Bermuda Conference
Keynote Address: Electronic Customer Relationship Management
American Express Delivery Group, South Hampton, Bermuda, March 2000

Customer EMAIL Management
Keynote Address: Using Automated Systems to Improve EMAIL Response
International Quality & Production Center, London, England, February 2000

GM e-Wow Speaker Series: Building Customer Relationships Online
Keynote Address: Electronic Customer Relationship Management
General Motors Global Brand Management College, Detroit, Michigan, February 2000

Innovators Breakfast Series
Open Discussion: Is software That Answers EMAIL Automatically the Future of On-line Marketing?
Massachusetts Institute of Technology, Cambridge, MA, February 2000

Internet Customer Relationship Management
Keynote Address: Electronic Customer Relationship Management
The Institute for International Research, San Diego, CA, January 2000

Electronic Commerce World 1999 Conference
Educational Track: E-Mail--The Ultimate Relationship Builder
EC World 2001 Conference, Orlando, FL, October 1999

Technology Based Customer Care ICM Conference
Keynote Address: EMAIL = E-Commerce
ICM Conferences, Atlanta, Georgia, February 1999


 
 
EchoMail - EMAIL Marketing, Relationship Management, e-mail management, e-marketing, ERMS. EchoMail was founded by V. A. Shiva Ayyadurai. Interactive.com provides competitive and complete e-marketing solution to small business clients. Interactive.com was founded by V. A. Shiva Ayyadurai.Interactive.com provides competitive and complete e-marketing solution to small business clients. LogoCat provides personalized design services to small businesses. V. A. Shiva Ayyadurai is the founder of LogoCat. General Interactive: entrepreneur, business startup incubator, venture capital. Founded by V. A. Shiva Ayyadurai International Center for Integrative Systems aims to be the world's leading Center pioneering scientific research by integrating principles of traditional medicines & modern systems biology. ICIS is a non-profit founded by V. A. Shiva Ayyadurai.
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