How the US Postal Service is important for privacy after Email Initiative
Cambridge, MA, USA Sep 16, 2023
The History of Email
The Residency, Chennai, India Jan 15, 2023
Innovate Systems by Dr. E-MAIL
Mexico City, USA Nov 19, 2022
Featured Article
Latest News and Updates
Past Events
The Boy Who Invented Email
Taj Coromandel, Chennai, India Mar 20, 2020
Innovation Anytime, Anyplace, by Anybody
Regency Boxborough Hotel, Boxborough, MA May 3, 2017
The Ecosystem for Global Innovation
Houses of Parliament, Westminster, London, UK April 14, 2016
Distinguished Lecture at the College of Pharmacy
University of Florida, Orlando, FL February 24, 2016
email@33: The History, Geography and Destiny of Email
The Oberoi New Delhi, India August 30, 2015
Sartup Grind: The Key to Innovation
Google Gurgaon, India, August 26, 2015
Entrepreneur India 2015: Felicitation & Keynote Address
J.W.Marriot Hotel, New Delhi, India July 22, 2015
2014 Babson Asia Entrepreneurship Forum: Inside & Outside the Black Box
Babson College, Wellesley, MA November 1, 2014
Induction into Livingston High School Hall of Fame & Keynote Lecture
Livingston High School, Livingston, NJ October 10, 2014
The Merging of a New Future
The Chopra Center, Carlsbad, CA August 22-24, 2014
Innovation Anytime, Anyplace by Anybody
Indian Institute of Technology Bombay, Mumbai, India, March 15, 2014
Innovation Anytime, Anyplace by Anybody
Indian Institute of Technology Delhi New Delhi, India, March 12, 2014
The EMAIL Revolution
Penguin Publications Book Tour Various Locations, India, March 12 to March 25, 2014
Systems and Revolution
The Chopra Center, Carlsbad, CA August 16, 2013
MIT Conversations on Sociotechnical Systems: Rethinking Narrative and Systems of Innovation
MIT, Cambridge, MA October 2, 2013
How Innovation can Happen: Innovation Anytime, Anyplace by Anybody
Infosys, Chennai, India July 17, 2013
Innovation and the Invention of Email
Sri Sairam Engineering College, Chennai, India July 12, 2013
Innovation Can Happen Anywhere
Vinayaka Missions University, Salem, India July 7, 2013
Innovation and Systems
Plano Tamil School, Plano, TX May 10, 2013
E-Mail and Social Media
University of Sao Paulo, Sao Paolo, Brazil May 15, 2011
Crisis Management
Stanford University, Stanford, Palo Alto, CA March 7, 2011
Managing Inbound E-Mail
MIT Sloan School of Management, Cambridge, MA, February 17, 2011
Predicting the Future: Are You REALLY Ready to Listen?
Westin Resorts and Spa, Scottsdale, AZ, November 3-4, 2010
Discover How E-Mail Helped Calvin Klein Run One Of The Most Powerful and Compelling Campaigns
Hyatt Regency, Honolulu, HI October 23, 2010
Are You Answering Your Customers?
The Hilton, Chicago, IL August 3, 2010
E-Mail and Social Media
MIT, Cambridge, MA, June 1, 2010
EU Conference: Artificial Intelligence:
How to Increase Banking Business and Open New Dialogue with On-line Customers
Address: E-Business Strategies for CRM
Realvision Vicenza e NTI UK Italia, Vicenza, Italy, June 2001
Pre-Conference Lecture, E-Mail2001 @ MIT Conference
Keynote Address: The Pulse of the Industry
Becton, Dickinson and Company, Franklin Lakes, New Jersey, May 2001
Nothing But New Forum at Fidelity Center for Applied Technology
Keynote Address: E-Mail Marketing Strategies
Fidelity Center for Applied Technologies, Boston, MA, April 2001
E-Mail2001@MIT Conference: Intelligent Life
Keynote Address: The Corporate Nervous System
MIT University Park Hotel, Cambridge, MA, January 2001
Southern India E-Commerce Conference 2000
Keynote Address: E-Mail = E-Commerce
Advertising Club of Madras, Chennai, India, December 2000
Le Potenzialita del Marketing On-line in Italy
Keynote Address: Marketing On-line in Italy: How It Can Be Done
Brodeur Image Time, Milan, Italy, December 2000
2000 General Motors Dealer Summit
Keynote Address: eCRM - How E-Mail Helps Your Business
Maritz Performance Improvement Company, Scottsdale, AZ, October 2000
Producing Sales in Call Centers
Keynote Address: Implementing Interactive Web
Institute of International Research, Washington, D.C., June 2000
Measuring and Managing the Quality of E-Mail Response
Keynote Address: Using Automated Systems to Improve E-Mail Response
InfoCast, San Francisco, CA, May 2000
JCPenney Internet Day
Keynote Address: E-Mail - The Ultimate Relationship Builder
JCPenney, Huston, TX, May 2000
Annual Investment Conference for Private Companies
Keynote Address: Electronic Customer Relationship Management
Massachusetts Software and Internet Council, World Trade Center, Boston, MA, April 2000
Innovators Breakfast Series
Open Discussion: The eCRM Problem
Massachusetts Institute of Technology, New York Academy of Sciences, New York, NY, April 2000
Innovators Breakfast Series
Open Discussion: The Power of E-Mail - Brand Loyalty in Real Time
Massachusetts Institute of Technology, National Press Club, Washington, D.C., April 2000
American Express, Naples Conference
Keynote Address: Electronic Customer Relationship Management
American Express, Naples, FL, March 2000
American Express, Bermuda Conference
Keynote Address: Electronic Customer Relationship Management
American Express Delivery Group, South Hampton, Bermuda, March 2000
Customer E-Mail Management
Keynote Address: Using Automated Systems to Improve E-Mail Response
International Quality & Production Center, London, England, February 2000
GM e-Wow Speaker Series: Building Customer Relationships Online
Keynote Address: Electronic Customer Relationship Management
General Motors Global Brand Management College, Detroit, Michigan, February 2000
Innovators Breakfast Series
Open Discussion: Is software That Answers E-Mail Automatically the Future of On-line Marketing?
Massachusetts Institute of Technology, Cambridge, MA, February 2000
Internet Customer Relationship Management
Keynote Address: Electronic Customer Relationship Management
The Institute for International Research, San Diego, CA, January 2000
Electronic Commerce World 1999 Conference
Educational Track: E-Mail--The Ultimate Relationship Builder
EC World 2001 Conference, Orlando, FL, October 1999
Technology Based Customer Care ICM Conference
Keynote Address: E-Mail = E-Commerce
ICM Conferences, Atlanta, Georgia, February 1999